Health System Magic...Pulling A Large Rabbit From a Shrinking Hat


  • How can hospitals effectively confront the unprecedented pressures to deliver care in an environment of rising costs and falling reimbursements?
  • How does the chronic nursing shortage affect the delivery of safe and effective care at the bedside?
  • In the gradual shift to value-based reimbursement, how will hospitals work within their ACOs to match revenues to costs of care delivery?
  • What can leaders learn from other industries to make hospitals quantitatively safer?


Beyond the inherent complexity of managing a large medical system, hospital leaders must make strategic decisions about ACOs and develop innovative models for equitably valuing services.

An administrator's management challenges are compounded by the high implementation costs for Electronic Health Records (EHR), provider resistance to Computerized Physician Order Entry (CPOE), meaningful use compliance, and the shortage of skilled nurses.

Hospitals across the spectrum -- from large academic centers to community hospitals -- are looking for innovative ways to deliver higher quality care and reduce the cost of delivery. This is driving two important shifts. 

A desire to adapt proven management techniques from other sectors

  • Managing business processes more effectively, using value-oriented metrics to measure results
  • Capitalizing on social media and the internet to gain market share
  • Deploying flexible technology architecture and emerging technologies to enable providers to spend more quality time with their patients and to interact with them in multiple ways.

A renewed focus on Added Value

  • Pressure from Washington to hold the line on reimbursements drives the need to further streamline hospital operations across the entire value chain -- from admissions to care management to discharge.
  • Waste in the value chain -- from multiple admissions processes & systems to redundant data entry and documentation to efficient discharge and effective post acute care coordination -- must be systematically identified and eliminated.

These are a few solutions we have delivered: 

  • A strategy for increasing revenue
  • Reexamining core clinical and administrative processes and developing performance dashboards
  • Designing enterprise architecture to integrate key revenue generating processes
  • Creating a tailored performance improvement methodology and associated training program
  • Implementing sustainable cost reduction strategies

Why We Succeed with Hospitals

We approach each engagement in an unbiased way and bring insights and best practices that we adapt from other industries. This is what innovation is all about. Using our LEAD Methodology as the guiding framework for our client teams, we deliver measureable value to our clients.