Lean Six Sigma is not a 'tool"

It's common to hear Lean Six Sigma referred to as a "tool", as in, it's another tool in the tool kit. This is misguided. Tools are used to make completing tasks easier. it's easier to cut wood with a saw; it's easier to insert or remove a screw with a screwdriver and so on. Lean Six Sigma, on the other hand, provides a framework for solving virtually any organizational problem where the outcome is inconsistent. It's also a mindset which challenges employees in an organization to think differently about how to solve problems.

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